The return without a receipt.
Training for store associates, customer service and account teams, built from your own website and policies. Your people practice with AI callers and every answer is graded with an explanation.
Set up is free and takes as long as you need. Your 10-day trial starts the day you publish your team’s training.Have questions? Ask Melissa, our onboarding concierge (AI), or email Anthony, our founder.
The conversations your team has.
- A customer wants to return something without a receipt, and the policy says no.
- An item shows in stock online and the shelf is empty.
- A shopper asks you to match a competitor’s price they found on their phone.
Training for the next generation.
Training doesn’t have to be boring. Built from your own materials in minutes.
Everyone on the floor and the phone.
Store associates
The question on the floor and the sale it leads to.
Customer service
The return, the exchange and the complaint.
Account reps
The wholesale or grocery account and its reorder.
Seasonal hires
Ready for the rush before it starts.
Your return policy, price-match rules and loyalty program become the lessons, in your words.
From your website to their first practice call.
A new team’s first course is typically built in about 20 minutes after sign-up.
Send what you use
Your website, plus any manual, policies or price sheets.
Melissa asks
A few quick questions. Melissa is an AI concierge: anything she can’t confirm comes back to you.
We build it
Short lessons, a quick reference and AI callers who sound like your customers.
You approve, they practice
Every answer graded with an explanation. You see who practiced and where your team is strong.
Straight answers.
What do we send?
Your website is enough to start. Add your manual, policies, price sheets or surveys if you have them. Anything we can’t confirm comes back to you as a question.
Will it make things up?
It is built to use only your material. Anything it can’t trace to your material comes back to you as a question, and when two of your documents disagree, we ask you which one is right.
What are the practice conversations?
AI callers play your customers: the return without a receipt, the empty shelf, the price-match request. Your people answer, and every answer is graded with an explanation.
Who sees it before our team does?
You do. You approve every page before anyone on your team sees it.
How long does it take to build our course?
A new team’s first course is typically built in about 20 minutes after sign-up.
Setup is free.
Set up is free and takes as long as you need. Your 10-day trial starts the day you publish your team’s training. After the trial, the organization plan is $5,000 a year, or $650 a month, with 5 seats included. More seats are $19.99 a month each. Lock $5,000 a year before January 1. Founding organizations on the annual plan renew once at $5,000 a year; from January 1 the platform is $9,000 a year or $975 a month.
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