Your team’s own training. Built from your website.
Send your website and the files your team already uses. We build short lessons and practice conversations with AI callers, in your words, and every answer is graded.
Set up is free and takes as long as you need. Your 10-day trial starts the day you publish your team’s training. You approve every page before anyone on your team sees it.
From your website to their first practice call. The same day
Send what you use
Your website is enough to start. Add your manual, policies, price sheets, decks or customer surveys if you have them.
About 10 minutesMelissa asks
A few quick questions about your team and your customers. Anything she can’t confirm comes back to you as a question.
A tap eachWe build it
Short lessons, a quick reference and 50 to 60 AI callers who sound like your customers, all from your own material.
About 10 minutesYour team practices
You approve every piece. Then every answer is graded with the reason, and you see who practiced and where your team is strong.
Live today
Meet Melissa.
“Send me what your team already uses. I’ll ask about anything I can’t confirm, and I never make anything up.”
Melissa Osprey, Onboarding Concierge (AI), Rockbeach Training. She is an AI: she asks the questions, reads your material and builds your draft with you. You decide what your team sees.
The conversations your team actually has.
- A worried customer calls for the third time about the same problem.
- A long-time customer is comparing you to a cheaper option.
- Someone asks a question that belongs to another department.
Any team whose job is the conversation.
Hospitals and clinics
Front desk, scheduling and patient access: the worried family, the billing question, the patient who has been on hold too long.
Colleges and universities
Admissions, financial aid and student services: the parent with ten questions and the student about to leave.
Nonprofits and associations
Donor and member renewals, sponsors and events: the “no budget this year” conversation.
Logistics and freight
Customer service and inside sales: the late load, the rate question and the shipper comparing quotes.
IT and recycling
Account managers and service desks: pickups, data security questions and the client weighing a cheaper vendor.
Dealerships
Sales, service and the business office: the trade-in, the missed service promise and the customer comparing prices.
Don’t see yours? Send your website. If we can’t build it well, we’ll tell you before you pay.
Straight answers.
We don’t have a manual. Can we still do this?
Yes. Your website and Melissa’s questions are enough to start. Anything we can’t confirm comes back to you as a question.
Will it make things up?
No. Every fact traces to your material. When two of your documents disagree, we ask you instead of guessing.
What are the practice conversations?
AI callers play your customers: the confused one, the upset one, the one comparing you to someone else. Your people answer, and every answer is graded with the reason.
Is our material private?
Yes. It is used only to build your training and is never shown to anyone outside your organization.
What does it cost?
Set up is free and takes as long as you need. Your 10-day trial starts the day you publish your team’s training. After the trial, the Organization plan is $5,000 a year with 5 seats included, or $650 a month. Nothing is charged until you choose a plan.
Your team’s first practice call is ten minutes away.
Rockbeach Training home · Pricing · For professors · Sign in · Contact
Educators · Accessibility · VPAT · Privacy · Terms · Verify a certificate · Press
© 2026 Rockbeach, LLC · P.O. Box 55, Union, KY 41091 · Patent pending