The load is late. The customer is on line two.
Training for customer service, inside sales and account teams, built from your own website, rate sheets and service policies. Your people practice with AI callers and every answer is graded with an explanation.
Set up is free and takes as long as you need. Your 10-day trial starts the day you publish your team’s training.Have questions? Ask Melissa, our onboarding concierge (AI), or email Anthony, our founder.
The conversations your team has.
- A shipper’s load missed its delivery window and their customer is calling them.
- A prospect has a cheaper quote and wants to know why they should pay more.
- A customer disputes a charge they didn’t expect on the invoice.
Training for the next generation.
Training doesn’t have to be boring. Built from your own materials in minutes.
Everyone on the customer’s call list.
Customer service
The late load, the claim and the tracking question.
Inside sales
The rate question and the shipper comparing quotes.
Dispatch
The driver, the dock and the customer, all at once.
Account managers
The quarterly review and the account at risk.
Your service policies and accessorial charges become lessons your team can answer from.
From your website to their first practice call.
A new team’s first course is typically built in about 20 minutes after sign-up.
Send what you use
Your website, plus any manual, policies or price sheets.
Melissa asks
A few quick questions. Melissa is an AI concierge: anything she can’t confirm comes back to you.
We build it
Short lessons, a quick reference and AI callers who sound like your customers.
You approve, they practice
Every answer graded with an explanation. You see who practiced and where your team is strong.
Straight answers.
What do we send?
Your website is enough to start. Add your manual, policies, price sheets or surveys if you have them. Anything we can’t confirm comes back to you as a question.
Will it make things up?
It is built to use only your material. Anything it can’t trace to your material comes back to you as a question, and when two of your documents disagree, we ask you which one is right.
What are the practice conversations?
AI callers play your shippers: the one whose load is late, the one holding a cheaper quote, the one disputing a charge. Your people answer, and every answer is graded with an explanation.
Who sees it before our team does?
You do. You approve every page before anyone on your team sees it.
How long does it take to build our course?
A new team’s first course is typically built in about 20 minutes after sign-up.
Setup is free.
Set up is free and takes as long as you need. Your 10-day trial starts the day you publish your team’s training. After the trial, the organization plan is $5,000 a year, or $650 a month, with 5 seats included. More seats are $19.99 a month each. Lock $5,000 a year before January 1. Founding organizations on the annual plan renew once at $5,000 a year; from January 1 the platform is $9,000 a year or $975 a month.
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