Your first week in a ticket office. Before your first week.
Practice the calls a ticket office makes every day, with AI fans who answer in natural-sounding voices. Every answer is graded with an explanation. Finish with a certificate any employer can check online.
No card. The call needs no sign-up.Have questions? Ask Melissa, our onboarding concierge (AI), or email Anthony, our founder.
Learn it by doing it.
17 modules
Your first call, then 16 modules to read.
Practice calls
AI fans with a history, a mood and objections. Each call is graded with an explanation.
The real tools
A CRM and a ticketing system, separate and timed, the way a real office runs them.
A certificate
Earned in a real sitting, and checkable by any employer at rockbeachtraining.com/verify.
Training doesn’t have to be boring.
Short modules, real calls and a score you can improve. Nobody reads a binder for a week.
Use your professor’s link.
Your professor’s link or code puts you on the class roster. The price is $4.50 per week of the term, paid once, and your grade comes from your work here.
Straight answers.
What is free?
The baseline assessment is free, every time, and you keep your score and your first badge. One practice call needs no sign-up at all.
What does it cost after that?
$19.99 a month, or $199.99 a year. In a class, your professor’s link sets the price: $4.50 per week of the term, paid once.
What does the certificate prove?
That you passed a real sitting: 35 multiple-choice questions, 5 written answers, 2 typed calls and a final call, spoken or typed, with 80 to pass. Any employer can check it online.
Is Rockbeach University a real school?
No. It is a fictional college created for this training, and it awards no degrees. Its athletics site, GoWhitecaps.com, is live, so you look things up the way you would on the job.
Do I need a microphone?
No. Talk or type: a microphone or the keyboard.
I am a professor. How does a class work?
A free faculty account, one link for your syllabus, and every answer graded with an explanation for you. For professors.
Start free.
The baseline is free, every time. After that, $19.99 a month, or $199.99 a year.
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